Careers

Place: Trichur & Cochin 

Desired Qualification: B tech / Diploma Civil 

Desired Experience / Job Profile: B tech / Diploma Civil holders with a minimum of 3 to 10 years experience in the construction of high-rise buildings.
 

Smart achievers with experience in the leading result-oriented sales team. Responsible for achieving Branch targets. Salary + attractive incentive package for high performers.Graduates with 10-15 years of experience, out of which a few years in the real estate domain will be advantageous. ( Job Location: Calicut )

We are looking for energetic and dynamic sales professionals having good communication skills, pleasing personalities, and self-driven. Should be a graduate with  5 -8 years experience respectively. Real Estate experience will be advantageous. (Job Location: Cochin, Calicut and Trivandrum).

Smart achievers with experience in the leading result-oriented sales team. Responsible for achieving Branch targets. Salary + attractive incentive package for high performers. Graduates with 10-15 years of experience, out of which a few years in the real estate domain will be advantageous. (Job Location: Trivandrum)

Seeking candidates with a minimum of 2-5 years of sales experience. Preference is given to those with experience in interior sales.

Developing, leading, and executing purchasing strategies, Crafting negotiation strategies, and closing deals with optimal terms. Seek and partner with reliable vendors and suppliers

Graduates with 10 -15 years of experience, preferably in Real Estate Industry.

Female candidates with excellent communication skills in English and Malayalam can apply.  

Experience: 5 - 8 years
Location: Kochi

Job Description of Senior Executive – Rental 

1. Site visits for rental and resale apartments. 
2. Placing advertisements in newspapers and other online media for Rental and Resale. 
3. Identifying and finalizing locations to put hoardings for generating leads for rental and resale. 
4. Replying to client’s queries and rental enquiries. 
5. Follow up of rental/resale / renewal clients and negotiation. 
6. Stamp paper purchase through the Legal department. 
7. Agreement preparation for new and renewal rental units and getting the approval from the owners and tenants. 
8. Meeting clients at their convenience time at the office to sign the agreement and discussion. 
9. Coordinating between the owner and the tenant to refund the security deposit. 
10. Handing over of rental agreements to tenants and coordinating the collection of agreements from sites. 
11. Couriering the rental agreement copies to the clients. 
12. Preparation of service tax bills. 
13. Coordinating the Inspection of vacated flats and validation of the same. 
14. Sending the inspection report to the client. 
15. Working towards the achievement of monthly targets set by the Supervisor. 
16. Preparing monthly report for new rental, renewal, resale and submitting to the company in monthly meeting. 
17. Coordinating with the contractors for the rectification/maintenance works in rental apartment. 
18. Coordinating with the client / tenants over the collection of the service charges due to the Company. 
19. Identifying new rental stock in various projects of the company and updating the data base. 
20. Updation and collection of the client data in all completed projects in coordination with the respective association.

Any graduate with minimum 3 to 5 years of relevant experience in sales
The candidate should have a valid UAE driving license.

The following duties and responsibilities are assigned to Asst. Manager Sales
• Maximize income generation for the company, and achieving sales targets of UAE for
Kerala operations.
• Coordinate all aspects of the sales process from initial enquiry/RFP through to closing
of the opportunity.
• Generate project/business opportunities to meet company’s business plans and
growth strategies. 
• Drive the development and implementation of the sales and marketing strategy.
• Undertake research to identify opportunities and threats in the market place.
• Attend networking events, trade exhibitions and promotional events to gather market
information and promote the system/product.
• Monitor customer satisfaction, implementing procedures and activities to compile client
feedback.
• Represent the company in a professional manner at all times.
• Develop solid, long-term relationships with prospects and maintain existing customer’s
relationship within the commercial construction industry. 
• Send regular update on progress of project to client.
• Track and report current status of potential projects, markets, Customer news, and
developments.
• Ensure all communication with customers is in accordance with our standards and
correct in content and format.

The following duties and responsibilities are assigned to AM-Sales
• Maximize income generation for the company, and achieving sales targets.
• Coordinate all aspects of the sales process from initial enquiry/RFP through
to closing of the opportunity.
• Generate project/business opportunities to meet company’s business plans
and growth strategies.
• Drive the development and implementation of the sales and marketing
strategy.
• Undertake research to identify opportunities and threats in the market place.
• Attend networking events, trade exhibitions and promotional events to gather
market information and promote the system/product.
• Monitor customer satisfaction, implementing procedures and activities to
compile client feedback.
• Ensure that all marketing materials, documents and correspondence are
updated and adhered to the corporate image.
• Represent the company in a professional manner at all times.
• Develop solid, long-term relationships with prospects and maintain existing
customer’s relationship within the commercial construction industry.
• Follow up with the client along the execution of the project.
• Track and report current status of potential projects, markets, Customer
news, and developments.
• Lead the development and preparation of RFP’s, Pre-Qualification, formal
presentations, proposal, and contracts.
• Ensure all communication with customers is in accordance with our
standards and correct in content and format.

Duties and Responsibilities of Customer Relations Officer

I. Soon After Booking:
1. Once the client file is formed check with each ME about the following
 Availability of application and agreement details
 Whether the welcome letter is send
 Whether payment Schedule is send
 Details of payment of the booking amount
 Details for execution of agreements and when the client will execute
the same.
 Collection of PDCS and sales tax
2. In Case of bookings from Dubai Office and Gulf Tour or if the ME has
left, all except collection of agreement details and application form is
being done by the CRE
3. In the case of loans from financial institutions
 Prior documents collected from BM including plan, deeds, tax
receipts etc. are forwarded to financial institutions.
 This involves follow up even of the lawyer of the concerned bank and
in initial conditions following up the respective commercial officer
for many related documents. This bout is still continuing in TULIP
II Once 25% payment is done - Execution of Agreements
A) Agreement draft preparation

Collect following details from respective personnel’s
 Draft for agreement from Branch Manager, which has to be
crosschecked several times before finalization.
 Plan from Engg.section
 Plumbing and electrical schedules from planning
 In case of apts undivided share value from planning

B) After preparing draft

 Draft verifying from either Sales Manager or Thomas John
 Take a fair copy including stamp paper the date of which
has to be crosschecked in case of NRI clients. Often these
details have to be collected after quite a few
communications.

2

C) For Loan Cases along with agreements the following papers also have
to be signed

 Tripartite agreement: the draft collected from respective
banks, collected either by concerned Marketing Executive
or through Thomas, verified by higher Officials and
executed along with the agreements. This is executed only
after obtaining sanction letter from bank
 Disbursement letter in respective formats with the
amounts and respective dates written
 Detailed break up of payment Schedule given so that the
client will understand the breakup of payment between
client and the Bank and also the sales tax component

D) Electrical Layout.

 As far as possible this is produced at the time of execution
of agreements. This involves tremendous follow up with the
engineering section
E) After signing agreements.

 Builder’s sign obtained
 Date & witness sign affixed
 Client’s copy send if pdcs are availed
 Photostat send in case of loan cases
 Builder’s copy forwarded to BM
 In case of loan the documents for loan processing
including NOC, receipts , agreements are forwarded to the
bank

III Routine jobs after agreement execution

 Regular email, telephonic and postal communication with
clients on various aspects regarding their apt- this cannot
be pictured exactly as this can be anything and everything
about their apt.
 Filing of all communication
 Every month inflow chart given and assure the payment
comes
 In case of pdcs the reminders are send at least 15 days
prior to chq date
 In case of loan dis. Letters forwarded to banks. This often
involves follow up of pre-Emi payments by client
 Receipts send to client and in loan cases original send to
bank and copy to clients
 Regular contact with respective financial institution’s
officials
 Every month Progress report send with pictures
 In beginning of projects regular weekly reports of the agmt
and payment status to be submitted to channelise things

3

 After analyzing electrical layout several clients need extra
changes a copy of the formulated extra work list is initially
send to site and engg section. Once the cost obtained,
client is informed, confirmation got after numerous emails
and phone calls and information send to site.
 Assure electrical alteration confirmation before each floor
casting starts and in case of late bookings as much as is
possible in the current stage.
 Whenever an extra work is suggested the feasibility is
checked then and there and conveyed to client
 Extra work reworking for each client arises several times
and each time a cumulative list is to be send
 Regular follow-up with site regarding extra work
confirmation details of client requests
 Site visits with clients , be it Nri or local clients happens
during their visit to Cochin
 Information regarding finishes, sanitary fittings etc send
and confirmations taken from clients after tremendous
follow up.
 Obtain deposit breakups from BM when 75% work is over
and intimate clients. Often includes a series of mails
explaining each item
 When client does not go for standard finishes CRE has to
go with them to select tiles sanitary fittings etc. In case of
NRI clients this involve sending scanned pictures of
brochures of these items, checking availability of client
selection with stockists and ensuring purchase. If this is
purchased by Skyline this involves follow up at site for
purchase order issue and follow up of Purchase dept and
stockists for purchase of the sufficient qnty of the
particular selection.
 When 80% payment is through forward the Agreement
details for sale deed registration, regularly follow this up,
verify the draft and once the registration is over file the
copy of sale deed, bill of registration expenses etc.
 Introduction given to client on interiors dept

IV After construction is over
 Once completion over the marketing inspection is done and
rectification points intimated at site and seen that these rectifications are
done
 Follow up with site and eng. Section to get extra works bill
 Formulate final bill
 Get pictures of the interiors of each individual apt
 Send the pictures and final bill to client and ask them to settle dues
and take over possession after joint inspection

4

 Introduction given to client on after sales dept, Skyline Systems and
promoting skyline interiors.
V At handing over
 Paper works like final bill copy, handing over letter, Sale deed if
required to be given request given to BM, after notarization the same kept
ready with covering letter and joint inspection format with client details
filled.
 Flower Bouquet arranged from florists, camera kept ready, clock and
key box collected from BM
 Client or the authorized person on clients behalf taken to site for joint
inspection points noted down with signature of the client, site engineer and
CRE and forwarded for implementation
 Settling of dues by client. Sometimes done after thorough examination
of payment details and arguments by client .Receipts are given then itself
 Handing over keys by a senior official, photographs taken and these are
send to client either by mail or post
 Taking Client for lunch
VI After Handing Over
The client always approaches the CRE for anything regarding their apt such
as:
 Building no: Tax receipts.
 Any quality problems as cracks, leak etc, which is intimated to Project
Manager through BM
 Current and water connection
 Rentals and resale which is also forwarded to After Sales
 Availing Prior docs in case of Resale
 Incase of villas extension works
 If Interior works have to be executed the client first approaches CRE
 Several information’s to be furnished for the commercial dept at various
stages
 Supporting activities during association formation

IMPORTANT

This job profile details the nature of job of a CRE in general and when
positioned in a particular Branch it may have some additions/deletions

in accordance with the direction of Branch Head.

The following duties and responsibilities are assigned to AM-Sales
• Maximize income generation for the company, and achieving sales targets.
• Coordinate all aspects of the sales process from initial enquiry/RFP through
to closing of the opportunity.
• Generate project/business opportunities to meet company’s business plans
and growth strategies.
• Drive the development and implementation of the sales and marketing
strategy.
• Undertake research to identify opportunities and threats in the market place.
• Attend networking events, trade exhibitions and promotional events to gather
market information and promote the system/product.
• Monitor customer satisfaction, implementing procedures and activities to
compile client feedback.
• Ensure that all marketing materials, documents and correspondence are
updated and adhered to the corporate image.
• Represent the company in a professional manner at all times.
• Develop solid, long-term relationships with prospects and maintain existing
customer’s relationship within the commercial construction industry.
• Follow up with the client along the execution of the project.
• Track and report current status of potential projects, markets, Customer
news, and developments.
• Lead the development and preparation of RFP’s, Pre-Qualification, formal
presentations, proposal, and contracts.
• Ensure all communication with customers is in accordance with our
standards and correct in content and format.

Digital Media Ads
Digital ads activities include showing targeted ads to Skyline builders prospect customers on digital
platforms like Google & associated networks, Facebook, Instagram Linkedin to create Quality
Enquiries
Activities
 Coordinating with the agency in creating digital ads campaigns based current marketing strategy
and plans.
 Coordinating with the internal team to check the newly created ads & landing pages for
corrections and updating the existing campaigns with latest information.
 Ensuring the new digital ads on Google adwords and Facebook are published on a timely
manner after getting approval. and the existing ads updated.
 Weekly meeting with digital agency in analyzing ongoing digital ads campaigns and suggesting
suitable changes based on the campaignPerformance in terms of sales & leads generated.
 Creating weekly reports for digital ads showing total cost spend, enquiries generated and
website traffic generated.
 Analyzing the digital ads report to understand the performance of each branch and giving
suggestions to improve the campaigns.
 Monthly auditing of the digital ad spends across digital ads platform.
 Researching for new digital marketing opportunities for Skyline Builders
 Monthly Invoice management for Digital agency service fee, digital ads budget and other special
ads budget.

Search Engine Optimization

Activities to increase the organic traffic to Skyline website by improving the search result position of
Skyline web pages for relevant searches and thereby increasing the enquiries generated
Activities
 Getting the SEO audit of website, competitor analysis and Keyword Research from digital
agency.
 Coordinating with the agency in getting done the on page & off page SEO implementation of
Skyline web pages as per the monthly plan.
 Validating the on page & Off page SEO activities done by agencies in coordination with internal
team.

 Weekly monitoring and reporting of the search engine results positions and organic traffic of
Skyline webpages.
 Monthly Invoice management for Digital agency service fee for SEO

Social Media Marketing (Facebook, Linkedin, Twitter, Whatsapp)

Using social media platforms to increase Skyline’s brand awareness, promote projects & campaigns to
build social media followers actively engaging with posts resulting in enquiries and website traffic.
Activities
 Creating social media content calendar for each month based on the marketing requirement
and strategy.
 Coordinating with creative agencies on making digital creatives based on the monthly content
calendar.
 Coordinating with the internal team in creating Project handing over posts, digital adaptation of
offline campaigns for social media posting and getting appropriate text content.
 Checking the drafted digital creative in Facebook and publishing it after getting approval.
 Ensuring the digital posts published in Facebook are published in twitter, linkedin, Whatsapp as
required.

Email Marketing
Using the existing enquiry, Client and 3rd party data base to do email campaigns to promote Skyline
brand, projects and Expo’s to generate and nurture leads.
Activities
 Creating monthly emailer plan based marketing and branch requirements.
 Coordinating with creative agencies on creatingemailers based on the emailer plan shared, for
specific campaigns during tour, project launch or project updates.
 Checking the emailers created for corrections, readability, and in coordination with the internal
team to draft the mailers.
 After getting approval sending the mailers to the data base set for the respective campaign.
 Analyzing the performance of the mailer campaign based on mailer reports to make appropriate
changes to the ongoing & upcoming campaigns.

Plumb5 – Lead Management & Website user Engagement tool
Using plumb5 tools to engage website users to generate enquiries and to nurture the existing leads

Activities

 Ensuring the leads are completely captured and properly allocated to each sales person based
on the rules set.
 Analyzing the user journey in the website using Plumb 5 analytics tool.
 Planning and ensuring the execution of web user engagement activities like banners, forms,
automated emails and push notifications.
 Analyzing the performance of engagement activities report and giving suggestions to improve.

Website Management
Using Skyline website as the tool to promote brand and projects by providing informative contents to
web users and ensuring they have a smooth journey through website leading to enquiry generation

Activities
 Coordinating with the website development agency in changing the web pages with new project
and brand updates.
 Periodic checking of the website in coordination with internal team for updates and corrections.
 Creating new web pages for new tour and campaign landing pages.
 Ensuring the performance of website on loading speed, uptime, user experience and
responsiveness
 Monthly Invoice management for web development agency for website management.

Property Portals Management

Activities
 Coordinating with portals in listing skyline projects in their portals and doing marketing activities
as approved.
 Checking the Skyline projects content listed in portals, emails campaigns, Project microsites in
coordination with the internal team.
 Ensuring all the Enquires from the portals are captured in Plumb5 lead management system.
 Analyzing the quality of the leads generated and sharing the reviews with portals to take
corrective actions.
 Invoice management for property portals.

Reports
 Weekly and Monthly digital activities analysis report briefing the perforce of digital ads, organic
social media activities, Email campaigns, website management, P5 Engagements, 99 acres and
SEO